ARRIVAL/DEPARTURE
Check-in is from 17.00. Check-out is before 10.00 am on the day of departure. The Day Use supplement may be requested at reception and will be confirmed subject to availability.
COMFORT
All rooms have a private bathroom with shower, and daily room cleaning and change of towels. Bed linen is changed on a mid-week basis.
PRESTIGE FORMULA
Includes: preferential check-in, late check-out until 2.00 pm, “luxury” courtesy line, first-time minibar, first-time beach towels (2 for the classic room, 4 for the family room), a wellness programme in the SPA or a tast massage of 30 minutes per person, place at a reserved table, beach services with reserved spot. Package available at the time of booking or on site, with supplement, subject to availability.
FORMULA
Besides the wide range of sports, shows and entertainment activities, the Formula offers Baby Club, Young Club, Boys & Girls services, and admission to the disco. Certain services and daytime entertainment activities may not be available throughout the season or when non-availability is necessary to better manage the arrival and departure of guests.
RESTAURANTS
Depending on confirmed accommodation, GARDEN TOSCANA RESORT basic rates include service at restaurants – generally buffet. Where available, à la carte restaurants are subject to charges. The opening of alternative buffet restaurants, if any, and of à la carte restaurants, is not guaranteed for the whole season or for the whole week. A selection of gluten-free products will be offered at breakfast, and our chefs are always available to meet other food and intolerance needs.
BABY-FEEDING FACILITY
Optional service, for a fee up to 2 years old: space equipped for mothers to prepare baby food. Basic foods such as vegetable broth, meat broth, steamed meat and fish, cooked ham, cheese wedges are provided at mealtimes. Mothers can supplement this food with their own products. Baby food and specific products for children are not provided.
Equipment: Homogenizers, bottle warmers, sterilizers, hot plates, microwave oven and high chairs.
For hire with payment on the spot: Pushchairs, bottle warmer to bring to the room, bath tubs.
ESCURSIONS
Excursions are managed by external associates selected by GARDEN TOSCANA RESORT. For this reason, excursion destinations may be modified or cancelled without GARDEN TOSCANA RESORT being held responsible in any way. An excursion is only guaranteed when the minimum number of participants communicated by the on-site excursion office is reached.
SPORT
You can practice your favourite sport at GARDEN TOSCANA RESORT. Organized sporting activity is to be considered a recreational activity. Children must be accompanied and meet the following requirements: minimum age 5 for group lessons (for a fee); minimum age 12 for private lessons (for a fee).
GARDEN GAME: The attractions and pay-by-token games are services provided for a fee.
CAVALLEGGERI SPA & BEAUTY: Services and treatments upon reservation and payment.
TOWELS: Hire of towels for use at the beach and in resort areas.
EXTRA SERVICES
It is possible to restock the minibar on site, upon request, and for a fee.
Medical assistance is an external paid service. The RESORT has reserved parking areas (not guarded) that are available until all spaces have been taken. We decline all responsibility in case of theft or damage to cars or boats.
EXTRA / CHARGED SERVICES
Cot/crib for infants aged 0 to 3 years old provided by the hotel at a cost of Euro 10 per day, to be requested at the time of booking. Children are not permitted to sleep in a bed with their parents, and only one cot can be placed in each room (except for the family room). Children may sleep in their own cots (no extra charge).
AGE
For the purpose of pricing, “infants” are considered as aged 0 to 23 months; “children” are not yet 13 years old and “adults” are 13 years old and over.
ELECTRONIC CURRENCY
Guests at the LIFE RESORT GARDEN TOSCANA must use the GARDEN magnetic card to pay at the bar or to pay for extra services. Cash is not permitted. The card is delivered at check-in, upon provision of a credit card as a guarantee, or upon receipt of a cash deposit. The card can be used at the various points of sale at the resort and must be returned at the end of the stay. At check-out, the credit card provided as guarantee will be debited for the amount used; in case of a cash deposit, any remainder will be returned.
PAYMENT
Cheques are not accepted. All expenses related to hotel services must be paid by credit card or in euros, up to the legal threshold.
TAX
A tourist tax will be applied to the stay, in accordance with current legislation. To learn more, please click here.