ARRIVAL/DEPARTURE
Check-in is from 17.00. Check-out is before 10.00 am on the day of departure. The Day Use supplement may be requested at reception and will be confirmed subject to availability.
COMFORT
All rooms have a private bathroom with shower, and daily room cleaning and change of towels. Bed linen is changed on a mid-week basis.
FORMULA
Besides the wide range of sports, shows and entertainment activities, the Formula offers Baby Club, Young Club, Boys & Girls services, and admission to the disco. Certain services and daytime entertainment activities may not be available throughout the season or when non-availability is necessary to better manage the arrival and departure of guests.
RESTAURANTS
Depending on confirmed accommodation, GARDEN TOSCANA RESORT basic rates include service at restaurants – generally buffet. Where available, à la carte restaurants are subject to charges. The opening of alternative buffet restaurants, if any, and of à la carte restaurants, is not guaranteed for the whole season or for the whole week. A selection of gluten-free products will be offered at breakfast, and our chefs are always available to meet other food and intolerance needs.
BABY-FEEDING FACILITY
This is a paid service for babies up to 23 months and their families. It is an area equipped with facilities, services, and products needed for newborns.
Equipment: Homogenizers, bottle warmers, sterilizers, hot plates, microwave oven and high chairs.
For hire with payment on the spot: Pushchairs, bottle warmer to bring to the room, bath tubs.
Services: The resort kitchen prepares boiled broths, vegetables, meat and fish twice a day.
Products: Long-life milk, first and second-day milk (Humana 1/2, Nidina 1/2, Aptamil 1/2, or products compatible with children’s needs), yoghurt, meat, fruit, fish, vegetables legumes and cheese, freeze-dried meat and fish, pasta, baby food powder, biscuits, and drinks.
The list of Baby- Feeding products may change during the season. We ask our guests to provide for themselves in regards to food intolerances and special pediatric prescriptions.
ESCURSIONS
Excursions are managed by external associates selected by GARDEN TOSCANA RESORT. For this reason, excursion destinations may be modified or cancelled without GARDEN TOSCANA RESORT being held responsible in any way. An excursion is only guaranteed when the minimum number of participants communicated by the on-site excursion office is reached.
SPORT
You can practice your favourite sport at GARDEN TOSCANA RESORT. Organized sporting activity is to be considered a recreational activity. Children must be accompanied and meet the following requirements: minimum age 5 for group lessons (for a fee); minimum age 12 for private lessons (for a fee).
GARDEN GAME: The attractions and pay-by-token games are services provided for a fee.
CAVALLEGGERI SPA & BEAUTY: Services and treatments upon reservation and payment.
TOWELS: Hire of towels for use at the beach and in resort areas.
EXTRA SERVICES
It is possible to restock the minibar on site, upon request, and for a fee.
Medical assistance is an external paid service. The RESORT has reserved parking areas (not guarded) that are available until all spaces have been taken. We decline all responsibility in case of theft or damage to cars or boats.
AGE
For the purpose of pricing, “infants” are considered as aged 0 to 23 months; “children” are not yet 13 years old and “adults” are 13 years old and over.
ELECTRONIC CURRENCY
Guests at the LIFE RESORT GARDEN TOSCANA must use the GARDEN magnetic card to pay at the bar or to pay for extra services. Cash is not permitted. The card is delivered at check-in, upon provision of a credit card as a guarantee, or upon receipt of a cash deposit. The card can be used at the various points of sale at the resort and must be returned at the end of the stay. At check-out, the credit card provided as guarantee will be debited for the amount used; in case of a cash deposit, any remainder will be returned.
PAYMENT
Cheques are not accepted. All expenses related to hotel services must be paid by credit card or in euros, up to the legal threshold.
TAX
A tourist tax will be applied to the stay, in accordance with current legislation. To learn more, please click here.